Free shipping on all orders within the 48 contiguous U.S. states
Orders ship via FedEx Ground/Home Delivery
Most orders ship within 1 business day after payment confirmation
Orders placed before 12PM ET typically qualify for same-day shipping
Local pickup is not available
We do not ship to PO Boxes or APO/FPO addresses
Brand-New Tires, Carefully Inspected
Gotire sells brand-new tires only. Every tire is inspected when it arrives at our warehouse and before shipping to ensure it meets our quality standards. If we identify a problem during inspection, we’ll contact you with replacement or refund options before your order ships.
Damaged or Incorrect Orders
If your order arrives damaged, incorrect, or with a verified defect, please contact us within 48 hours of delivery. To help us review the issue, please provide:
- a short description of the problem
- at least three clear photos
- and photos showing the tire label and affected area.
Once the issue is confirmed, we’ll work with you to arrange a replacement or another resolution at no additional cost.
90-Day Return Policy
Unused and unmounted tires may be returned within 90 days of purchase for a full refund. We do not charge restocking fees. Customers may be responsible for return shipping costs unless the return is related to an incorrect item, shipping damage, or a verified product issue. Tires that have been mounted, driven on, or altered are not eligible for return.