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Contacts

HIGH SEASON AFTER HOURS CONTACT OUTSIDE REGULAR CALL CENTRE OPERATING HOURS WILL BE LIMITED
CONTACT BY ONLINE / EMAIL ONLY
STAFF WILL ONLY RESPOND IF AVAILABLE RESPONSES CAN NOT BE GUARANTEED AFTER HOURS

Post Address
2605 Caton Hill Road, Woodbridge,
VA 22192
Post Address
Monday-Saturday 7:00AM - 6:00PM
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HOLIDAY CLOSURES
Closed all Statutory Holidays Christmas Eve: Closed p@ 2pm December 31-Jan 1: Closed

HIGH SEASON(S) CALL CENTRE OPERATING HOURS

Spring:
March 15-May Long Weekend. Mondays-Saturdays
Call Centre Open: 9am-6pm

Fall Season:
Sept 15(+/-) to Dec 23
Mondays-Saturdays
Call Centre: 9am-6pm

LOW SEASON(S) CALL CENTRE OPERATING HOURS

Winter:
December 27-March 15(+/-) Mondays-Fridays 10am-3pm
Limited Service Contact by Online/Email

Summer:
June 15-Sept15 (+/-) Mondays-Fridays 10am-3pm
Limited service Contact by Online/Email

High Season Notice

*High Season (Nov 1-30) Notice: We always endeavour to call back as soon as possible. We prioritize calls in the following fashion:

1. Urgent issues regarding same day / Next existing service related calls.
2. PrimeTime Membership Holders & Requests.
3. Existing Tire Storage customer requests.
4. Existing customer service requests including new tire purchases, and tire storage.
5. New customer service requests including new tire purchases, and tire storage.
6. Service Only Requests for all customers.

*To be considered at the top of our priority, please consider becoming a PrimeTime Member

Become a PT Member